LRI president Phil Wilson is quoted in the latest edition HR Magazine from The Society for Human Resource Management (SHRM). “Values are squishy… If it’s your goal to create a culture, promote a particular set of behaviors. Different behaviors reinforce different cultural norms, and they vary from organization to organization. This is how you create the kind of company you strive to be…What you tolerate, you teach.” Evaluating Values Vol. 56 No. 4. (registration required)