FastCompany magazine reached out to Phil once again to tap into his expertise on leadership. In an article focusing on the leader’s mental state and how it connections to employee motivation, Phil made the case for maintaining flexibility in management style:

Successful leaders adjust to multiple situations and even multiple seasons in the life of an employee or the life of the company. Even during the course of one week—sometimes even one day—you may be needed one minute, but at risk of being seen as a micromanager the next.

Phil was referencing in particular the concept of “right space,” part of the Approachable Leadership model outlined in The Approachability Playbook.