When a Fortune 500 plant manager has a labor question, she doesn’t wing it. She doesn’t guess. She doesn’t try to Google the answer.
She calls her labor relations department.
They’re not attorneys. They’re labor relations professionals who handle the operational side of union management: contract interpretation, grievance responses, supervisor training, relationship building, negotiation strategy.
The difference? Fortune 500 companies have dedicated departments for this. You’re trying to cobble it together between HR, operations, and attorney calls.
Fragmented, reactive approach:
Strategic, proactive infrastructure:
Everything a Fortune 500 labor relations department provides:
Operational Expertise: Contract interpretation, grievance investigation and response, supervisor coaching, discipline strategy, union steward communication
Strategic Partnership: Contract negotiation preparation and representation, relationship building with union leadership, preventive strategy to avoid arbitrations
Attorney Coordination: Knows when something crosses from operational to legal, prepares all documentation and investigation before attorney engagement, ensures efficient use of attorney time and expertise
Institutional Knowledge: Tracks your contract history, knows your facility dynamics, maintains relationship continuity through personnel changes
Quarterly strategic check-ins, unlimited phone/email consultation, contract interpretation support, grievance response guidance
Best for: Single location, stable labor relations, occasional guidance needs
Monthly on-site or virtual presence, supervisor training included, contract negotiation support, campaign response if needed
Best for: Active union environment, contract negotiation phase, multiple grievances
Weekly presence, lead all negotiations, C-suite advisory, unlimited locations, proactive strategy sessions
Best for: Multi-site operations, complex labor environment, strategic transformation
The full breakdown of how Fortune 500 companies structure their labor relations function—and how you can access the same infrastructure without the overhead.
LRI Consulting Services | LRIonline.com
Enterprise Labor Relations. Fractional Cost.
P.S. — The most expensive decision? The one you’re afraid to make. Fortune 500s don’t hesitate. Why do you?