It’s not just robots anymore. The technological impact at work is coming increasingly from software and data. From employee scheduling software to room cleaning apps, workers lives are frequently directed by programs and algorithms. Unions are starting to pay attention, becoming more sophisticated about the issues they bring to the bargaining table, or use to foment organizing campaigns. If businesses aren’t careful about how such changes are rolled out, they stand a good chance of facing employee pushback, whether from non-union or union workforces. Securing feedback, extending roll-out time, and monitoring implementation carefully are good best-practices when installing new technology of any type.
