LRI president Phil Wilson is quoted extensively in the latest edition HR Magazine from The Society for Human Resource Management (SHRM). “The stories people tell around the water cooler become the culture. The organization is the stories everybody tells each other. It doesn’t matter what you have on the wall. One of my favorite first questions is, ‘If I were to hang out in the break room for a day or two, tell me a story I would hear about this place.’ ” Wilson promotes the use of “real-life examples and real stories where we’ve done great things…Have discussions around those different behaviors. Reinforce them with internal communications. Have a consistent drumbeat about the things we value.” from The Moral of the Story Vol. 56 No. 4. 4/1/2011, By Kathryn Tyler (registration required)
